How can we help?

Open the People tab and tap the + at the end of the row of faces. You can find somebody by their @username, or send them an invite link. The link works either way: if they already have Fika it opens the app with your handle filled in, and if they don't it offers them the download.

Once they are in your circle, pick them as the witness when you make a commitment, or change the witness later from the bottom of the commitment's own page.

A witness only sees the commitments they were named on, so check the commitment itself first. Open it from the People tab and confirm their name is on it.

• Check they have accepted the invite. Until they do, they are not in your circle and cannot be named.
• Both of you need to have opened the app recently, since results sync when the app is open.
• Make sure you are both on the latest version from the App Store.

Check iOS Settings, then Notifications, then Fika, and confirm notifications are allowed. Inside Fika, open the Me tab, tap the gear, then Notifications, and confirm the switch there is on.

Fika only rings your phone for three reasons. A morning briefing, an evening check-in, and any time you set yourself, which means a reminder you put on an item or the reveal time on a commitment. If a reveal never arrives, check the time on the commitment's own page. Signing out and back in refreshes the push token, which fixes most of the rest.

Open the commitment and choose Setting this aside for now. It asks you to hold a button for four seconds and write a sentence about what you are making room for, which is deliberate, because somebody else is holding you to this.

Everything is kept. The commitment moves to the archive at the bottom of the People tab, your history stays intact, and you can pick it back up whenever you want.

Inside the app, open the Me tab, tap the gear, and choose Delete account. Deletion is permanent. Your commitments, tasks, check-ins, photos and partner connections are removed from production systems within 30 days, and from backups within 90 days.

If you cannot reach that screen, for instance because you have lost access to your account, email support@fikadaily.com from the address on your Fika account and we will delete it for you.

Inside the app, open the Me tab, tap the gear, then Your data, and choose Export everything. It writes a JSON file with every item, category and check-in in it.

If you cannot reach that screen, email support@fikadaily.com from the address on your account and we will send the same archive within 30 days.

Our Privacy Policy covers what we collect and how we use it. For a specific request, whether access, correction, deletion or export, email support@fikadaily.com and we will respond within 30 days.

Send a note to support@fikadaily.com with as much detail as you can manage. What you were doing, what you expected, what happened, and a screenshot or screen recording if you have one. Bug reports go straight to the build queue.