How can we help?
Real humans, real responses. We typically reply within one business day.
Common questions
How do I connect with a friend?
Open People to find someone by their @username or send an invite link. After installing Fika, return to the original invitation and tap the same link again. Safari's app banner may also offer Open. Installing from the App Store alone does not guarantee the invite reaches the app.
Finish signing in and accept the invitation. When that connection succeeds, onboarding skips the generic invite-a-friend step. The separate suggested-friends step still asks you to add at least one suggested friend.
My invite did not connect us.
Reopen the original invite link after signing in. Check the connection in People before assuming it worked. A temporary connection error can be retried; an expired or already-used link may need a new invitation from the sender.
Both people should use the latest version from the App Store. Contact support if the connection still fails, and include the error message rather than passwords or account credentials.
What stays private, and what notifies friends?
Ordinary tasks and task completions stay private and never send notifications to friends. Accepted friends can see your profile and public goal progress in Fika, even when they are not assigned to a goal. Being assigned to a goal determines its completion notifications, not whether other accepted friends can see that public goal. Completed shared goals can notify their participants.
Saved goal updates appear when you check in. There are no timed reveals or automatic missed-day reports to friends. A reminder time belongs to the person doing the task or goal.
I'm not getting notifications or reminders.
In iOS Settings, open Notifications, then Fika, and confirm notifications are allowed. In Fika, check Me → Notifications and the reminder set on your task or goal. Also check Focus and Scheduled Summary in iOS, which can affect when notifications appear.
A personal timed reminder only goes to you. Shared-goal notifications depend on participation in that goal and a saved completion. Ordinary tasks do not generate friend notifications, and no alert is scheduled just because someone missed a check-in.
How do I pause a goal?
Open the goal and use its pause or set-aside option. Your saved history is kept so you can return to the goal later. Pausing a goal is different from deleting it.
How do I delete my account?
Inside the app, open account settings from Me and choose Delete account. Deletion is permanent. Your commitments, tasks, check-ins, photos and partner connections are removed from production systems within 30 days, and from backups within 90 days.
If you cannot reach that screen, for instance because you have lost access to your account, email support@fikadaily.com from the address on your Fika account and we will delete it for you.
How do I export my data?
Inside the app, open account settings from Me, find Your data, and choose Export everything. It writes a JSON file with every item, category and check-in in it.
If you cannot reach that screen, email support@fikadaily.com from the address on your account and we will send the same archive within 30 days.
I have a privacy or data question.
Our Privacy Policy covers what we collect and how we use it. For a specific request, whether access, correction, deletion or export, email support@fikadaily.com and we will respond within 30 days.
I'd like to report a bug or suggest a feature.
Send a note to support@fikadaily.com with as much detail as you can manage. What you were doing, what you expected, what happened, and a screenshot or screen recording if you have one. Bug reports go straight to the build queue.
Press & partnerships
For press inquiries, partnership opportunities, or business questions, reach out to support@fikadaily.com and we'll route you to the right person.