How can we help?

Real humans, real responses. We typically reply within one business day.

Email support
For account questions, bugs, partner issues, or anything else.
support@fikadaily.com →

Common questions

How do I delete my account?

Inside the app: Settings → Account → Delete Account. Account deletion is permanent — your goals, habits, check-ins, photos, and partner connections are removed from production systems within 30 days, and from backups within 90 days.

If you can't access the in-app deletion flow (e.g., you've lost access to your account), email support@fikadaily.com from the address on your Fika account and we'll delete it for you.

Important: deleting your Fika account does not automatically cancel an active Premium subscription. Cancel in iOS Settings → your Apple ID → Subscriptions → Fika.

How do I cancel my Premium subscription?

All subscription billing is handled by Apple, so cancellations happen in iOS Settings:

You'll keep Premium until the end of the current billing period.

I think I should be Premium but the app shows Free.

Try the following in order:

My accountability partner can't see my updates.

Sharing is per-goal and per-habit. From your goal or habit detail screen, tap the partners icon and confirm the partner is included in the sharing list. If they still don't see updates:

I'm not getting push notifications.

Check iOS Settings → Notifications → Fika, and confirm "Allow Notifications" is on. Then inside Fika, open Settings → Notifications and verify your category preferences (Reminders, Partner Activity, Challenges). If you still don't see them, sign out and back into the app to refresh your push token.

How do I export my data?

Email support@fikadaily.com from the address on your account and request an export. We'll send a JSON archive of your goals, habits, check-ins, and partner connections within 30 days.

I have a privacy or data question.

Our Privacy Policy covers what we collect and how we use it. For specific requests — access, correction, deletion, export — email support@fikadaily.com and we'll respond within 30 days.

I'd like to report a bug or suggest a feature.

Send a note to support@fikadaily.com with as much detail as you can — what you were doing, what you expected, what happened, and (if possible) a screenshot or screen recording. Bug reports go straight to the build queue.

Press & partnerships

For press inquiries, partnership opportunities, or business questions, reach out to support@fikadaily.com and we'll route you to the right person.

Mailing address:
Fika Media LLC · 1298 W 1000 S · Mapleton, UT 84664 · United States